Privacy policy
This Privacy Policy describes how your personal information is collected, used and shared when you visit or make a purchase at www.flowhoopsbcn.com (hereinafter referred to as the “Site”).
Personal information we collect
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone and some of the cookies that are installed on your device. In addition, as you browse the Site, we collect information about the individual web pages or products you come to, the web pages or search terms that referred you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as “Device Information”. We collect this device information through the use of cookies. See our Cookies Policy below .
In addition, when you make a purchase or attempt to make a purchase through the Site, we collect certain information about you, including your number, billing address, shipping address, payment information, email address and telephone number. We refer to this information as “Order Information”.
When we talk about “Personal Information” in this Privacy Policy, we are referring to both Device Information and Order Information.
How do we use your personal information?
We use the Order Information we collect in general to:
- Prepare the orders placed through the Site (including the processing of your payment information, the organization of shipments and the delivery of invoices and/or order confirmations).
- Communicate with you.
- Examine our orders for fraud or potential risks.
- Provide you with information or advertising related to our products or services whenever and wherever you go according to the preferences you share with us.
- Help us detect possible risks and fraud (in particular, your IP address).
- Improve and optimize our Site (for example, by generating reports and statistics on how our clients navigate and interact with the Site and to evaluate the success of our advertising and marketing campaigns).
- We share your Personal Information with third parties to help us use your Personal Information, as described above.
- Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, registration order or other legal request for information that we receive, or to protect our rights.
Cookies policy
Definition and function of cookies
What are cookies? A cookie is a file that is downloaded to your computer or terminal when you access our website. Cookies allow us, among other things, to store and retrieve information about the browsing habits of a user or his computer and, depending on the information they contain and the way he uses his computer, they can be used to recognize the user.
What types of cookies does our website use?
- Own cookies: These are those that we send to your computer or terminal from our web page.
- Third-party cookies: These are those that are sent to your computer or terminal from a domain or a web page that is not managed by us, but by another entity that processes the data obtained through cookies.
- Session cookies: They are a type of cookie designed to collect and store data while you access our website.
- Persistent cookies: They are a type of cookie in which the data is stored in the terminal and can be accessed and processed during a certain period of time, which can range from a few minutes to several years.
- Analysis cookies: These are those that are well treated by us or by third parties, they allow us to quantify the number of users and carry out the measurement and statistical analysis of the use made by the users of our website. For this we analyze the navigation on our website in order to improve the range of products or services we offer.
- Advertising cookies: These are those that allow the management, in the most effective way possible, of the advertising spaces that are on our website based on criteria such as the edited content or the frequency in which the ads are shown or based on behavior of users obtained through the continuous observation of their browsing habits, which allows the development of a specific profile to show advertising based on it.
Cookies management:
You can allow, block or delete the cookies installed on your computer by configuring the options of the browser installed on your computer.
Collaborating companies:
Specifically the service providers with whom we have contracted some service for what is necessary
- Google, INC. con la cookie de Google Analytics q se usa para el análisis del comportamiento de los usuarios en Internet. La información que genera la cookie acerca del uso que realiza el usuario de la página web se transmite y se almacena generalmente en los servidores de Google de Estados Unidos.
Política de privacidad
Esta Política de privacidad describe cómo se recopila, utiliza y comparte su información personal cuando visita o hace una compra en www.flowhoopsbcn.com (denominado en lo sucesivo el “Sitio”).
Información personal que recopilamos
¿Cómo utilizamos tu información personal?
- Usamos la Información del pedido que recopilamos en general para:
- Preparar los pedidos realizados a través del Sitio (incluido el procesamiento de su información de pago, la organización de los envíos y la entrega de facturas y/o confirmaciones de pedido).
- Comunicarnos con usted.
- Examinar nuestros pedidos en busca de fraudes o riesgos potenciales.
- Proporcionarle información o publicidad relacionada con nuestros productos o servicios siempre y cuando vaya acuerdo con las preferencias que usted compartió con nosotros.
- Ayudarnos a detectar posibles riesgos y fraudes (en particular, su dirección IP).
- Mejorar y optimizar nuestro Sitio (por ejemplo, al generar informes y estadísticas sobre cómo nuestros clientes navegan e interactúan con el Sitio y para evaluar el éxito de nuestras campañas publicitarias y de marketing).
- Compartimos su Información personal con terceros para que nos ayuden a utilizar su Información personal, tal como se describió anteriormente.
- Finalmente, también podemos compartir su Información personal para cumplir con las leyes y regulaciones aplicables, para responder a una citación, orden de registro u otra solicitud legal de información que recibamos, o para proteger nuestros derechos.